Effective Date: 01 sept 2024
Oman Secrets, operated by Origins Branding, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, make a booking, or engage with our services. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
• Personal Information: This includes your name, contact details (email address, phone number, mailing address), payment information, and any other details necessary for booking and confirming your tour.
• Booking Information: Details of the tours you book, including preferences, special requirements, and travel companions.
• Health and Fitness Information: Any health or fitness information you provide to ensure your safety and suitability for specific tours.
• Technical Information: Data collected automatically when you visit our website, such as your IP address, browser type, operating system, and browsing behavior. This information is collected via cookies and similar technologies.
2. How We Use Your Information
Oman Secrets uses the collected information for the following purposes:
• Booking and Service Provision: To process your bookings, confirm your participation in tours, communicate with you about your trip, and provide customer support.
• Payment Processing: To process payments and manage transactions securely.
• Marketing and Communications: To send you promotional materials, newsletters, and information about new tours or services that may interest you. You can opt out of marketing communications at any time.
• Improvement of Services: To analyze website usage and improve our services, offerings, and customer experience.
• Legal Compliance: To comply with applicable laws, regulations, and contractual obligations.
3. Sharing of Your Information
Oman Secrets does not sell or rent your personal information to third parties. We may share your information with:
• Service Providers: Third-party vendors and partners who assist in providing our services, such as payment processors, accommodation providers, transport companies, and guides. These partners are required to protect your data and use it only for the purposes we specify.
• Legal Authorities: If required by law, or in response to valid requests by public authorities, we may disclose your personal information to comply with legal obligations.
4. Data Security
We implement a variety of security measures to protect your personal information, including:
• Encryption: We use secure socket layer (SSL) technology to encrypt sensitive information during transmission.
• Access Controls: Access to personal information is restricted to authorized personnel only.
• Regular Audits: We conduct regular security audits and assessments to ensure the integrity and security of our systems.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. After that, we securely delete or anonymize the information.
6. Your Rights
You have the following rights regarding your personal data:
• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request corrections to any inaccurate or incomplete personal information.
• Deletion: You have the right to request the deletion of your personal information, subject to certain legal or contractual obligations.
• Objection: You have the right to object to the processing of your personal information under certain circumstances.
• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at [insert contact email].
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites. Oman Secrets is not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
Oman Secrets may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through our website or other communication channels. Please review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Oman Secrets
Barkasstraat 41, 1086 VJ, Amsterdam
Email: info@omansecrets.com